Shipping policy

Klose Kombat Tactical (“KKT,” “we,” “us,” or “our”) works to process and deliver orders accurately and efficiently. This Shipping Policy explains how orders placed directly through klosekombattactical.com are processed, fulfilled, shipped, and delivered.

This policy applies only to purchases made directly through the KKT website. Orders placed through third-party marketplaces, including Amazon, are subject to the shipping and delivery policies applicable to that marketplace.

Orders are submitted for fulfillment after payment and order verification are successfully completed.

Most orders begin processing promptly. However, processing times may vary due to:

● Order volume;

● Product availability;

● Weekends or holidays;

● Payment or address verification;

● Severe weather;

● Carrier disruptions; or

● Other circumstances outside our reasonable control.

Orders containing pre-order, backordered, or specially identified products may have different fulfillment timelines disclosed on the applicable product page or during checkout.

KKT may use third-party logistics and fulfillment providers, including Amazon Multi-Channel Fulfillment (MCF), to store inventory, process orders, and ship products purchased through our website.

As a result, a KKT website order may arrive in packaging or through logistics infrastructure associated with one of our fulfillment partners.

The use of Amazon or another third-party fulfillment provider to ship an order does not mean the order was purchased through Amazon or another marketplace. Orders placed at klosekombattactical.com remain purchases from Klose Kombat Tactical and are governed by KKT’s applicable policies.

Shipping Rates and Delivery Estimates

Available shipping methods, estimated delivery times, and applicable shipping charges will be displayed during checkout when available.

Delivery estimates are provided as estimates and are not guaranteed delivery dates unless expressly stated otherwise.

● Destination;

● Package size and weight;

● Selected shipping speed;

● Order value; and

● Available fulfillment options.

Any free-shipping promotions or thresholds will be subject to the terms displayed at the time of purchase.

When tracking information is available, customers may receive a shipping confirmation containing tracking details after the order has been fulfilled.

Tracking information may take time to update after a shipping label is created.

Depending on the fulfillment provider and carrier, tracking information may be provided through KKT, Shopify, Amazon’s fulfillment infrastructure, or the applicable shipping carrier.

Orders may be delivered by various carriers depending on destination, fulfillment availability, selected shipping speed, and other logistical considerations.

KKT does not guarantee that a specific carrier will be used unless expressly stated during checkout.

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please review your shipping information carefully before completing checkout.

If you discover an address error after placing an order, contact KKT as soon as possible. We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed once an order has entered fulfillment.

KKT is not responsible for delays, failed deliveries, or additional costs resulting from inaccurate or incomplete shipping information provided by the customer, except where otherwise required by law.

Carrier delays can occasionally occur after an order leaves the fulfillment facility.

If tracking indicates that your shipment is delayed or has stopped updating for an extended period, contact KKT so we can review the shipment and determine the appropriate next steps.

If a package is confirmed lost in transit, KKT will work with the applicable fulfillment provider or carrier to determine an appropriate resolution, which may include replacement or refund depending on the circumstances.

If tracking shows your package as delivered but you cannot locate it:

Please first check the delivery area, mailbox, parcel locker, household members, neighbors where appropriate, and any location where the carrier may have safely placed the package.

Carrier tracking can occasionally update before a package is physically located by the recipient.

If the package remains missing, contact KKT promptly with your order information so we can review the delivery and determine available next steps.

KKT may request additional information or require completion of a carrier or fulfillment-provider investigation before issuing a replacement or refund.

If your order arrives damaged or you receive an incorrect product, contact KKT promptly.

Please provide:

● Your order number;

● A description of the issue; and

● Photographs of the product and packaging when reasonably possible.

Verified damaged, defective, or incorrectly fulfilled orders will be handled according to our Return & Refund Policy.

Orders containing multiple products may occasionally be shipped in separate packages.

If your order is split into multiple shipments, you may receive separate tracking information for each package.

Additional shipping charges will not be imposed after checkout solely because KKT or its fulfillment provider chooses to split an order into multiple shipments.

Products offered for pre-order or backorder may have estimated shipping timelines different from regularly stocked products.

Any estimated availability or shipping date provided for a pre-order or backordered item is subject to change due to manufacturing, freight, customs, fulfillment, or other circumstances.

If a significant delay occurs, KKT may provide updated information or available options where appropriate.

KKT currently ships to eligible addresses within the areas supported by our available fulfillment network.

Certain destinations—including P.O. boxes, APO/FPO/DPO addresses, U.S. territories, or remote locations—may have different carrier availability or delivery times.

Available shipping options will generally be reflected during checkout.

Given KKT’s customer base, I would explicitly include this section.

We intend to support eligible APO, FPO, and DPO deliveries where available through our fulfillment and carrier network.

Military-address deliveries may require additional transit time and may have restrictions based on destination, carrier capabilities, or product eligibility.

Customers should enter military addresses using the appropriate APO/FPO/DPO formatting during checkout.

If an available fulfillment method cannot service the provided military address, we may contact the customer regarding alternative options.

International shipping availability may vary and will be reflected at checkout when supported.

International customers may be responsible for applicable:

● Customs duties;

● Import taxes;

● Brokerage charges; or

● Other fees imposed by the destination country.

Unless expressly stated otherwise at checkout, these charges are not included in the product price or shipping charge and are the responsibility of the recipient.

International delivery times may be affected by customs processing and other factors outside KKT’s control.

Shipping an order through Amazon MCF or another fulfillment provider does not change KKT’s return policy for purchases made directly through our website.

Do not send returns to the address printed on the original shipping package or directly to an Amazon fulfillment center unless KKT specifically instructs you to do so.

For return eligibility and instructions, review our Return & Refund Policy and contact KKT before sending a return.

Orders purchased directly through Amazon are subject to Amazon’s applicable shipping, delivery, and customer-service processes.

This Shipping Policy applies specifically to purchases made directly through klosekombattactical.com.

Events Outside Our Control

KKT is not responsible for shipping delays caused by circumstances outside our reasonable control, including severe weather, natural disasters, carrier disruptions, labor actions, government restrictions, customs delays, transportation interruptions, or similar events.

We will make reasonable efforts to assist customers when significant shipping issues arise.

For questions regarding shipping or an existing order, contact:

Klose Kombat Tactical
Email: klosekombattactical@outlook.com

Website: klosekombattactical.com

When contacting us about an existing order, please include your order number so we can assist you efficiently.